Conference Agenda

3:00pm - 7:00pm

Monday, August 31

Registration open for golf tournament participants

polo & swag bag to be distributed

Volunteer Lobby

6:30am

Tuesday, September 1

Buses depart for golf tournament

Gaylord Opryland Hotel Magnolia Lobby

3:00pm - 7:30pm

Tuesday, September 1

meeting registration

Volunteer Lobby

6:00pm - 9:30pm

Tuesday, September 1

Welcome reception

Foundry Fieldhouse Sports Bar & Taproom

7:00am - 7:45am

Wednesday, September 2

Breakfast

Volunteer Lobby

8:00am - 9:15am

Wednesday, September 2

Opening general session

Volunteer Ballroom

9:15am - 9:45am

Wednesday, September 2

morning break

Ryman Exhibit Hall B4

9:15am - 10:45am

Wednesday, September 2

Buyer Networking Event & Connection Hub

INTERNAL BOOTHS, COFFEE, NETWORKING

Ryman Exhibit Hall B4

9:45am - 10:45am

Wednesday, September 2

Seasonal & Hardlines General Session

with Seth Estep, Randall Dodds & Matthew Rubin

Volunteer Ballroom

9:45am - 10:45am

Wednesday, September 2

breakout sessions

marketing

Volunteer Mezzanine 16

Supply chain

Volunteer Mezzanine 3-5

retail media & Master data

Volunteer Mezzanine 10-11

fast & learning and development

Volunteer Mezzanine 6-7

IT - IT Vendors Only

Volunteer Breakout 2

fixtures - fixture vendors only

Volunteer Mezzanine 8-9

10:45am - 11:15am

Wednesday, September 2

transitional break

11:15am - 12:15pm

Wednesday, September 2

breakout sessions

marketing

Volunteer Mezzanine 16

Supply chain

Volunteer Mezzanine 3-5

DIGITAL

Volunteer Mezzanine 10-11

Fast & learning and development

Volunteer Mezzanine 6-7

PET SPECIALTY GENERAL SESSION

Ryman Ballroom

AI Fireside Chat

Ryman Exhibit Hall B4

11:15am - 12:15pm

Wednesday, September 2

Connection Hub

internal booths, fireside chat

Ryman Exhibit Hall B4

12:15pm - 1:45pm

Wednesday, September 2

lunch

Volunteer Ballroom

12:15pm - 1:45pm

Wednesday, September 2

CEO LUNCH

*INVITE ONLY

2:00pm - 3:00pm

Wednesday, September 2

breakout sessions

marketing

Volunteer Mezzanine 16

Supply chain

Volunteer Mezzanine 3-5

DIGITAL

Volunteer Mezzanine 10-11

FAST & Learning and Development

Volunteer Mezzanine 6-7

pet specialty - new supplier

Volunteer Breakout 2

AI fireside chat

Ryman Exhibit Hall B4

2:00pm - 3:00pm

Wednesday, September 2

CONNECTION HUB

INTERNAL BOOTHS, FIRESIDE CHAT

Ryman Exhibit Hall B4

2:00pm - 3:15pm

Wednesday, September 2

grower summit part 1

Mezzanine 8-9

3:00pm - 3:30pm

Wednesday, September 2

Afternoon break

3:30pm - 4:30pm

Wednesday, September 2

grower summit part 2

Mezzanine 8-9

3:30pm - 4:30pm

Wednesday, September 2

Softlines & Pet General Session

with Seth Estep, Nicole logan & Matthew Rubin

Volunteer Ballroom

3:30pm - 4:30pm

Wednesday, September 2

breakout sessions

marketing

Volunteer Mezzanine 16

Supply chain

Volunteer Mezzanine 3-5

Retail Media & Master Data

Volunteer Mezzanine 10-11

FAST & Learning and Development

Volunteer Mezzanine 6-7

transportation - transportation vendors only

Volunteer Breakout 2

3:30pm - 4:30pm

Wednesday, September 2

CONNECTION HUB

INTERNAL BOOTHS, COFFEE, NETWORKINg

Ryman Exhibit Hall B4

5:30pm - 6:30pm

Wednesday, September 2

division receptions

Equine, Livestock and Poultry

Ryman Ballroom & Ryman Rooms

Clothing & Gift

Ryman Ballroom & Ryman Rooms

Companion Animal

Ryman Ballroom & Ryman Rooms

petsense

Volunteer Lobby

seasonal

Ryman Exhibit Hall B3

AG & REC

Ryman Exhibit Hall B3

Truck, Tool & Hardware

Ryman Exhibit Hall B3

Service & transportation

Ryman Ballroom

6:45pm - 8:00pm

Wednesday, September 2

Awards Dinner & Foundation Spotlight

Volunteer Ballroom

7:30am - 8:30am

Thursday, September 3

breakfast

Volunteer Lobby​

8:30am - 9:30am

Thursday, September 3

closing session

Volunteer Ballroom

9:30am - 10:30am

Thursday, September 3

TSC leadership panel & closing remarks

Volunteer Ballroom

10:45am - 5:00pm

Thursday, September 3

Thursday Buyer Meetings

*by appointment only

Various Locations

Breakout Session Details

The Future of Marketing: Led by Customers, Enabled by Data, & Achieved with Partners

The future of TSC growth starts with knowing our customers. Join the Tractor Supply Marketing team for a deep dive into the evolution of Neighbor’s Club and the role data insights play in driving more value for our customers. You’ll leave with a sharper picture of where we’re headed and how partners like you are part of getting there.

Stronger Together: Aligning to Drive Supply Chain Excellence

Join the Supply Chain team for important insights and updates on freight market conditions and trends, upcoming plans for our Supply Chain network, on-going continuous improvement initiatives, and opportunities for collaboration to drive efficiency and service improvements. These updates will provide valuable visibility into our Supply Chain strategy and priorities allowing us to remain aligned as we navigate evolving market conditions together.

Driving Growth Through Digital

Digital plays an increasingly important role in how customers discover products, engage with brands and shop across Tractor Supply’s stores, website and app. As customer expectations continue to evolve, Tractor Supply is focused on creating a seamless omnichannel experience that makes it easier for customers to find, evaluate and purchase products wherever they choose to shop.

Join the Digital team for a look at the priorities, investments and customer trends shaping the future of Tractor Supply’s digital business. Learn how the company is enhancing the online shopping experience through improvements in assortment, content, personalization, fulfillment and discoverability, and why omnichannel customers represent one of the greatest opportunities for growth.

The session will also explore how key growth drivers, including digital merchandising, product content and retail media, work together to create a stronger customer experience and drive business results. Attendees will gain insight into what great digital experiences look like and how brands can better position their products to win with customers.

Product: The In Store Journey of an Item

Once product arrives in a Tractor Supply Store, a coordinated Store Operations process begins to bring it to life for our Customers. This session will walk through the full in-store product lifecycle, including receipt at store, stocking, recovery, resets, planogram execution, FAST support, product training, and the Customer engagement behaviors that help drive a Legendary experience.

Retail Media & Enterprise Data

The first half of the session will explore how brands can leverage Tractor Supply Media Network to increase visibility, reach targeted audiences and drive measurable results. Attendees will gain insight into campaign opportunities, category performance trends, reporting capabilities and examples of successful media strategies.

The second half will provide a practical look at Enterprise Data and the role product content plays in the customer journey. Learn how Tractor Supply evaluates content quality, supports product setup and prepares product detail pages for search, discovery and emerging AI-powered shopping experiences. The team will share best practices, expectations and tools designed to help vendors improve content quality, accelerate setup and maximize digital performance.

Whether you’re looking to improve campaign effectiveness, strengthen product content or increase online conversion, this session will provide actionable guidance you can apply immediately.

Pet Specialty Strategy: Building the Future Together

Join the leadership team for an overview of the Pet Specialty strategy across Allivet, Petsense, and VIP Petcare. This session will highlight our vision, the strategic priorities shaping our business, and the opportunities to strengthen partnership and drive shared growth across retail, services, and digital. Attendees will leave with a clearer understanding of where we’re headed and how we can work together to better serve pet parents.

Join us for fireside chats in the Connection Hub, where thought-provoking conversation and fresh perspectives take center stage.

AI panel discussion

Technology journalist Steve Kovach will lead two timely conversations featuring leaders from OpenAI, Google, and an outstanding group of innovative technology partners. Together, they will explore how AI is transforming the way customers shop, how retailers compete, and who controls the customer relationship as intelligent agents increasingly sit between consumers and brands.

The AI-Powered Customer

11:15 AM – 12:15 PM
AI is becoming the new front door to commerce. Leaders from OpenAI and several innovative retail technology partners will examine how consumers discover, compare, and buy when AI does the searching—and what agentic shopping means for brands, retailers, search, and the overall customer journey.

Facilitator
Steve Kovach — Technology Journalist

Panelists
Diane Techer — OpenAI
Chirag Patel — President, NuPlay AI
Josh Bartels — Chief Technology Officer, UDig
Tommi Ylinen — Chief Product Officer, RELEX Solutions
Joe Berg — Global AI Lead, Slalom

Who Owns the Customer When AI Is in the Middle?

2:00 – 3:00 PM
As AI increasingly becomes the interface between consumers and brands, the battle for the customer relationship is changing. Leaders from Google and innovative technology partners will discuss who controls discovery, data, loyalty, trust, and the transaction—and what retailers must do to preserve differentiation and remain essential.

Facilitator
Steve Kovach — Technology Journalist

Panelists
Aaron Reinitz — Google AI
Donie Lochan — Chief Information Officer, AHEAD
Shameel Abdulla — CEO, Clootrack
Ben Bond — SVP of Strategy & Client Success, Simbe